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The User Insights tile, found in your Universal Tools, gives you a fast behavioural read on a person, right where you’re working. Drop it onto a user and you can instantly see how active they have been, how they engage, what kind of signals they are showing, and whether they look more warm, quiet, new or high-potential.

You can also click on a user directly or type a name or email manually – easy to use in places like community feeds, member lists and other workflow areas where you are already looking at people and deciding what to do next.

Open on your users for lead status, metrics, signals and actions. The experience is built for speed.

Based on behaviour, not just profile details, it looks at signals that build a realistic picture of how engaged they are right now – especially useful in workflows where timing matters, because a recently active user often needs a very different response from someone who has gone quiet.

User Insights is a strong fit for community management, sales follow-up, partnerships, moderation and any workflow where people need to be understood based on real behaviour rather than static profile information alone. Dig deeper into your user behaviour by visiting your module-specific or app-wide analytics hubs.