A diary with delusions of grandeur

Monday: motivational quote. Tuesday: industry insight. Wednesday: something about being authentic. Thursday: desperately find a photograph of someone pointing at a laptop. Friday: congratulations, you've survived another week of content marketing.

Five posts published. Three platforms updated. Seventeen hashtags deployed. But has any of it actually achieved anything?

That's the problem with content calendars. They're exceptionally good at telling you when to post something. They're considerably less helpful at explaining why anyone should care.

Your calendar is not your strategy

Somewhere along the way, content scheduling became confused with content strategy. They're not the same thing.

A content strategy determines who you're trying to reach, what those people need, what your business wants to achieve and how your content will help get you there.

A content calendar decides when that content gets published.

One is the brain. The other is essentially a diary with delusions of grandeur.

Both have their place. But if you're scheduling content without a clear strategy, you're simply organising your guesswork into a rather attractive spreadsheet.

And hoping for the best isn't really an organic marketing strategy.

Start with your customers, not your calendar

Before deciding what to publish, find out what your potential customers actually want to know.

What problems are they trying to solve? What questions do they keep asking? What makes them hesitate before buying? What are they searching for online?

These questions are the foundations of effective content marketing and inbound marketing. Instead of endlessly inventing things to say about your business, you create content that answers questions people are already asking.

Imagine you sell accounting software to small businesses.

A post about your team's favourite biscuits might get a few likes.

An article explaining how to prepare for your first VAT return could attract someone actively looking for help with a problem your product solves.

One is content. The other is content with a job to do.

The biscuits can stay, obviously. Just don't make them your entire marketing strategy.

Give every piece of content a purpose

Not everything you publish needs to generate an immediate sale. But it should contribute to something useful.

A good organic content strategy usually involves several connected objectives.

1. Get discovered. Create helpful articles, search-friendly resources and social content that introduce your business to relevant people. Focus on questions and problems associated with what you offer.

2. Build trust. Demonstrate your expertise through useful advice, explanations, examples and honest answers. Give people reasons to believe you understand their problems.

3. Develop relationships. Encourage interested people to return, subscribe, join your community or explore related content. Not everyone is ready to buy the first time they encounter your brand.

4. Create commercial opportunities. Make the next step clear when someone is ready. That might mean exploring a product, requesting information, booking a demonstration or purchasing.

The clever bit is connecting these stages. An article attracts someone through search. A useful guide encourages them to subscribe. Relevant follow-up content builds familiarity. When they're ready to act, your business is already on their radar.

That's organic marketing working as a connected system rather than a collection of unrelated posts.

What should you actually measure?

This is another area where content calendars can be rather smug.

They'll proudly tell you that you've published 22 posts this month. Lovely. But publishing is an activity, not an outcome.

If you're trying to improve search visibility, look at relevant search impressions, rankings and organic website visits.

If you're building an audience, pay attention to subscriptions, repeat visits and meaningful interactions.

If your goal is generating leads, monitor enquiries, registrations and other actions that indicate genuine interest.

And if you're trying to increase revenue, examine how your content contributes to conversions.

The right measurements depend on what you're trying to achieve.

A calendar tells you what went out. A strategy helps you understand what happened next.

Automate the work. Not the thinking.

Content scheduling is useful. So is content creation technology.

But automating content without a strategy just helps you publish the wrong things faster.

A genuinely useful automated organic marketing platform should connect the bigger picture: strategy, content creation, distribution, audience building, nurturing, conversion and ongoing analysis.

That's the thinking behind Frank Rabbit.

Rather than making you juggle disconnected marketing tools and an increasingly aggressive publishing schedule, Frank Rabbit is designed to bring the whole operation together.

A tailored strategy provides the direction. Automation helps put it into action. Audience behaviour and performance information help inform what should happen next.

Because the goal isn't to publish more content for the sake of it. It's to attract the right people, develop relationships and create opportunities for your business.

Your content calendar can absolutely help with that. It just needs to remember who's in charge.

And perhaps give Thursday's laptop photograph a well-earned holiday.